FAQ’s
frequently asked questions
Our Frequently Asked Questions section provides clear answers to common inquiries about Chic Chauffeur Services. From booking details to vehicle options and service coverage, we address all your concerns to ensure a smooth experience. If you have additional questions or need further assistance, our dedicated team is always ready to help, ensuring you have all the information needed for a seamless luxury transport experience.
How can I book a chauffeur?
You can book a chauffeur through our website, by phone, or via email. Simply provide your details and desired service, and we’ll handle the rest.
Are your chauffeurs professionally trained?
Yes, all our chauffeurs are highly trained professionals with extensive experience, ensuring a safe, courteous, and punctual service.
Can I book a chauffeur for a special event?
Absolutely. We specialise in transport for weddings, parties, and other special events, providing a luxurious and memorable experience.
How do you ensure punctuality?
We use advanced scheduling and tracking systems to monitor traffic and flight statuses, ensuring our chauffeurs arrive on time for every appointment.
Is there a minimum booking time?
Yes, we typically require a minimum booking time, which may vary depending on the service and vehicle type. Please contact us for specific details.
Are your services available 24/7?
Yes, our services are available 24/7 to accommodate any travel needs, whether early morning or late at night.
What is your cancellation policy?
‘24 hours’ notice is recommended for cancelling general transportation bookings. For major events, we recommend 48 hours’ notice to enable us to refill the booking.
However, we do understand that life can happen and as such, we can discuss refund options with you, should you experience something unexpected.
Please review the terms and conditions at the time of your booking or contact us directly for more information.
Can I request specific amenities in the vehicle?
Yes, you can request specific amenities such as refreshments or entertainment options when booking. We strive to accommodate all your preferences.
Are your vehicles insured?
Yes, all our vehicles are fully insured, providing peace of mind and ensuring a safe and secure journey.
Is your service family-friendly?
Yes, a child safety seat is fitted to our vehicles, suitable for transporting one child up to eight (8) years of age.
